"What an exceptional service department. From Andrew to mechanic Roger, kept me up dated on my service and both were extremely helpful. Very professional. "
By: Jerry Garden City, MI
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"Top notch in customer care and service. motor city harley is the only harley dealership that i shop at. Definality a 5 star dealer and very well deserved.Keep up the great job."
By: Dale westland, MI
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"I dropped by early January to get an education on Harley touring bikes. Will Mertz spent an hour and half with me going over all the attributes of each bike. This guy knows his stuff. I finally decided on an Ultra and I am absolutely thrilled with it.
Every department in your dealership has been very informative, warm and friendly. Between Leslie in the Service Dept to the girls in accessories, to the guys in parts, (who by the way amaze me with their patience) shopping at Motor City Harley has been a first rate experience. Not sure what charm school you send your staff to but they are the best.
"
By: Jack Farmington , MI
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"i just bought a 2010 street glide (my dreem bike). me and my wife were treeted like movie stars from the sales man bill who is awsome to part, service, and financing
thanks for everything
bob"
By: Bob Farmington Hills, MI
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"I just finished the Motor City Rider’s Edge and I want to express my sincere thanks to you for putting on a really good training program.
I had some concerns due to the poor performance of my first motorcycle course some fifteen years ago. That course and this course are as different as night and day. I did not have the best score on the riding test, but I did pass. And, I had fun while learning a whole lot of new things. My confidence level is very high now. I will ride my bike now with much more confidence than I ever did before.
What can be said about CJ and Heavy except great instructors and really nice guys. You are very fortunate to have them in your instructor group. It will be my intention to take the Experienced Riders Course, with them, after I get a few months riding time.
Once again, many thanks.
Dick
"
By: Dick Southgate, MI
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"Motor City definitely exceeded my expectations! As a long time rider and a customer at Harley-Davidson dealerships across the country, MCHD stands out as the premier store. My salesman "Kevin" showed great patience and professionalism from begining to end. Thank you Motor City HD! You have a customer for life!"
By: Sean Dearborn, MI
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"After all the comments I made because I was without my Harley were not necessary , I picked up my bike today so the service manager kept his word and the quality of work by the technicians is outstanding."
By: Tom livonia, MI
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"Wow it's been a great ride with the gang at Motor City.
From the Riders Edge class back in 2002 through three bikes later I can't say enough about the terrific staff and service offered by this dealership. First class all the way that outshines any dealer across the country. Thanks gang you've definatley helped to make my intro to and continued riding experience wonderful!"
By: Chris Troy, MI
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"My overall experience with your dealership has been out-
standing! Everyone, for the most part, is warm & friendly.
Thanks for the warm welcome to the new biker!"
By: Fortune Ypsilanti, MI
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"I worked with Matt Hatz and he bent over backwards to make my purchase memorable. This is my first bike and something I have wanted since high school days. I have only had it a little over two weeks and love the experience of riding."
By: Curt Novi, MI
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"Thank you to Mark and the service guys for answering all of my questions and taking excellent care of my Fat Bob. The other dealers can't keep up with you guys because customer satisfaction is actually your priority, not just a slogan."
By: Dave Ypsilanti, MI
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By: Anonymous madison heights, MI
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"Will Mertz was great to deal with.
I would deal with him again."
