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| Below you will find what some of our customers say about Motor City Harley-Davidson.
To add a testimonial of your own, submit it on the Customer Survey page.
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"EXCELLENT!!!! I have been waiting to buy a Harley for a while, and when I decided I wanted a Road Glide Custom FLTRX. I searched the web and was not able to find any until I looked at Motorcity Harley, they had 5 available. I went in to look, Justin (JJ) helped me, and what a great guy he is. He helped me through the decision making process with finesse and I was extremely greatful for his patience and knowledge. He introduced me to everyone there, even Tom the owner, and they are all wonderful, after a bunch of anxious pre-owner E-mails back and forth to Justin, I came back a week later and bought the bike. Everyone at the dealership is great and I am very glad I came to Motorcity Harley. I live on the East side, and have many harley dealer choices available to me, but I am glad to have made the choice of Motorcity Harley to be my dealer of choice. Thank You to everyone, especially Justin making this a very pleasant experience. Take care of my baby, until I get it in the spring....."
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By: Marchello Shelby Township, MI
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"I purchase my First Harley and I would like to thank jj and kevin for making it a very nice day. This has to be the Best dealer in Michigan. I will be part of this family for life. I got new Harley insurance all at one stop also financing .MotorCity Harley-Davidson Farmington Hills The Best Sales and customer service. thanks a lot"
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By: Brodrick Brownstown, MI
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"The best buying experience I have had in years,the staff was knowledgeable and took as much time as I needed to make the right choice.Thanks to Will and the great people at Motorcity."
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By: Bill Brighton, MI
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"i bought a new harley davidson watch. i got prompt delivery and excellent packaging. The watch came in original box and was in perfect condition. good communication with Motorcity, would buy from these folks again."
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By: harry tigard, OR
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"Overall was a great experience buying my First Harley, Justin ,was my saleman and he was great. He didnt try to sell me something that I didnt want or couldn't handle. Shoes made the finiancing easy and explained everything fully. Would I buy from Motor City again? Hell Yes!!! they are the only place I will buy a Harley from!"
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By: Richard Fowlerville, MI
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"Just came in to look at the scooters. Didn't know what to expect. Been outta the saddle for years. Got married, raised the boys, took care of the pets, danced when we could. Had bikes b4. Few Harleyls, dirt bikes, miini, don't remember 'em all. Long story short, wanted something nice, something reasonably affordable, not too fancy, or too big. 1200L caught my eye. Still, probably didn't have enough scratch. We ran the numbers, sweated a little, had a smoke, talked some more, and waited. Got the feedback, got the go, got Sportster, 60 months at 1%. For me, Christmas came early last July. Even though I'm still doing 40 every week, I make time to mount up and putt whenever. Matter fact, Mrs has her own scooter now, an 883. Small, but nontheless, it's got meat on the bones. Regrets? Yeah, probably waited too long remembering how the wind felt flying at ground level."
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By: Anonymous Commerce Twp, MI
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"I was born and raised here in Michigan, moved to SW Florida for 20 years and loved my Harley Davidson Dealership there. I have looked for one that compares but never found one until we went to Motor City Harley Davidson. From the perfect sales girl Britt who sold us our 2011 Ultra Classic Limited to the General Manager Scott who personalized our visit. On to the tour of the Parts department and Service and then on to meet the sales team in clothing, apparel and gifts. Even in to the finance office, which we didn't need. We found our addition to our Biker Family and friends in Farmington Hill's greatest attraction......Motor City Harley Davidson. We live in Warren and are within distance to several dealerships but non treated us like MCHD........Hats off to you all............LET"S RIDE"
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By: Bill & Regina Warren, MI
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"MotorCity Harley has to be hands down the best dearlership i have ever been to. Everytime you enter you are welcomed with a friendly hello. All the staff is ready and willing to anwser any questions you have. They are not worried about how long it takes as long as all the questions you have are fully answered. Bill from sales is hands down the best sales man i have ever came across. He has sold me both of my Harley's and when it is time to buy the third no matter whwere live in the US i will return to him. MotorCity staff keep up the great job."
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By: Anonymous Canton, MI
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"I have been on a long search for my dream bike. I found the 2010 Street Glide on the Web site. I drove a hour to check it out. The bike was everything I had been dreaming about! Britt helped to educate me on the bike. It was close to closing time so I told them that I would be back the following day and make the purchase. Britt, Kevin, and Scott all were more than willing to stay after closing time for me to complete everything that night. Now that's customer service! I am more than happy with my experience with Motor City HD. Tim, JR, and Jeff in Parts and Service rock!!!!! I talked their ears off about the bike and every option. Motor City Harley Davidson is great and I will definitely be a repeat customer."
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By: Juston Mt. Morris, MI
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"What an exceptional service department. From Andrew to mechanic Roger, kept me up dated on my service and both were extremely helpful. Very professional. "
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By: Jerry Garden City, MI
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"Top notch in customer care and service. motor city harley is the only harley dealership that i shop at. Definality a 5 star dealer and very well deserved.Keep up the great job."
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By: Dale westland, MI
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"I dropped by early January to get an education on Harley touring bikes. Will Mertz spent an hour and half with me going over all the attributes of each bike. This guy knows his stuff. I finally decided on an Ultra and I am absolutely thrilled with it.
Every department in your dealership has been very informative, warm and friendly. Between Leslie in the Service Dept to the girls in accessories, to the guys in parts, (who by the way amaze me with their patience) shopping at Motor City Harley has been a first rate experience. Not sure what charm school you send your staff to but they are the best.
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By: Jack Farmington , MI
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"i just bought a 2010 street glide (my dreem bike). me and my wife were treeted like movie stars from the sales man bill who is awsome to part, service, and financing
thanks for everything
bob"
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By: Bob Farmington Hills, MI
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"I just finished the Motor City Rider’s Edge and I want to express my sincere thanks to you for putting on a really good training program.
I had some concerns due to the poor performance of my first motorcycle course some fifteen years ago. That course and this course are as different as night and day. I did not have the best score on the riding test, but I did pass. And, I had fun while learning a whole lot of new things. My confidence level is very high now. I will ride my bike now with much more confidence than I ever did before.
What can be said about CJ and Heavy except great instructors and really nice guys. You are very fortunate to have them in your instructor group. It will be my intention to take the Experienced Riders Course, with them, after I get a few months riding time.
Once again, many thanks.
Dick
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By: Dick Southgate, MI
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"Motor City definitely exceeded my expectations! As a long time rider and a customer at Harley-Davidson dealerships across the country, MCHD stands out as the premier store. My salesman "Kevin" showed great patience and professionalism from begining to end. Thank you Motor City HD! You have a customer for life!"
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By: Sean Dearborn, MI
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"After all the comments I made because I was without my Harley were not necessary , I picked up my bike today so the service manager kept his word and the quality of work by the technicians is outstanding."
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By: Tom livonia, MI
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"Wow it's been a great ride with the gang at Motor City.
From the Riders Edge class back in 2002 through three bikes later I can't say enough about the terrific staff and service offered by this dealership. First class all the way that outshines any dealer across the country. Thanks gang you've definatley helped to make my intro to and continued riding experience wonderful!"
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By: Chris Troy, MI
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"My overall experience with your dealership has been out-
standing! Everyone, for the most part, is warm & friendly.
Thanks for the warm welcome to the new biker!"
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By: Fortune Ypsilanti, MI
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"I worked with Matt Hatz and he bent over backwards to make my purchase memorable. This is my first bike and something I have wanted since high school days. I have only had it a little over two weeks and love the experience of riding."
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By: Curt Novi, MI
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"Thank you to Mark and the service guys for answering all of my questions and taking excellent care of my Fat Bob. The other dealers can't keep up with you guys because customer satisfaction is actually your priority, not just a slogan."
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By: Dave Ypsilanti, MI
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By: Anonymous madison heights, MI
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"Will Mertz was great to deal with.
I would deal with him again."
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By: Joerg Coquitlam, BC
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